Frequently Asked Questions
Everything you need to know about your Farer experience.
What is your standard shipping policy?
We offer complimentary standard shipping on all orders over $150. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I initiate a return or exchange?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Simply visit our returns portal to generate a prepaid shipping label.
What materials are used in Farer garments?
We prioritize sustainability and quality by using premium organic cotton, recycled polyester, and ethically sourced wool. Detailed material compositions are listed on each individual product page.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and interest-free installment options via Klarna.
How do I find my correct size?
Each product page features a comprehensive size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or consulting our fit assistant tool.